Configure your computer to access MyDataBall
Posté le 18 octobre 2013 dans Category 1 par MyDataBall.
We recommend that you use Google Chrome in order to best access MyDataBall.
Once your username and password entered, the system will suggest that you install the Java Plugin Java should you have not yet done it. You should do so if it is not installed in order to access the software. Despite this, should you still not be able to view the system then please follow the steps below.
They must be authorised for Java. This should be the case by default however you may check by:
- Clicking on Start then Control Pannel.
- Going to Programmes then Java
- In the Temporary Files folder, make sure that the « Save temporary files » box is checked.
Java version installed
In order to check your Java version:
- Click on the following link http://java.com/fr/download/installed.jsp
- Allow Java to launch its version-detection software
- Follow the instructions to update your Java version or click on the following link: http://java.com/inc/BrowserRedirect1.jsp?locale=fr
Installing specific MyDataBall libraries
The Java3D libraries are required in order for MyDataBall to work correctly. However these libraries are no longer part of the new Java updates. We will therefore make sure that they are properly installed together.
Check whether your operating system is 32 or 64 bit system.
In order to do this please click on Start then Control Pannel then Programmes:
- If the term Java is followed by « (32 bits) », you have a 32 bit operating system. Download and install the following programme: http://download.java.net/media/java3d/builds/release/1.5.2/j3d-1_5_2-windows-i586.exe
- If this is not the case then you have a 64 bit operating system. Download and install the following programme: http://download.java.net/media/java3d/builds/release/1.5.2/j3d-1_5_2-windows-amd64.exe
Follow the default installation instructions and the libraries will be installed in the appropriate folders according to your operating system (32 or 64 bit).
Reboot your computer so that the changes are applied.